Gravity Homes

Warranty COVID-19 Update:

The health and safety of our employees, trades and homeowners is our top priority. Due to the current circumstances, only emergency requests will be processed. All other warranty services are temporarily suspended. Please continue to submit your warranty requests. Once the suspension is lifted, we will address requests on a first come first served basis. We will continue to update our website with the most current information regarding this matter. Thank you for your understanding and for choosing Lillian Custom Homes!


We are committed to building a partnership with our homeowners. That partnership certainly does not end when you move into your new Lillian home; we provide a top-notch customer service program that also includes a home warranty through Centricity.

Purchasing a home is often the biggest investment you will ever make, and we want you to be assured that your are covered. However, please keep in mind that the repair or replacement of any cosmetic or aesthetic issues that were not recorded on your closing documents as a result of your final walk through are at the sole discretion of Lillian Custom Homes, their contractors and Centricity Home Warranty as to whether or not they will be covered as warrantable items. We may already have the solution for you, click here to download the Warranty FAQ

*Please upload photos with your ticket showing the issues so that your warranty representative can help you as quickly as possible.

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Gravity Homes is a member of the Lillian Custom Homes family and shares its same values and vision of providing quality homes at an affordable cost.

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6350 N I-35E Service Road

Waxahachie, Texas 75165

(800) 987 6543

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